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Open your next store on WhatsApp

With, you can create a dependable and convenient end-to-end experience for your shoppers on the world’s most popular messaging app.

Example of a shoe shop transaction via WhatsApp commerce
Example of Whatsapp commerce bot mapping

Manage conversations without adding headcount

Build and customise chatbots to manage incoming conversations, onboard shoppers, automate FAQ responses and enable guided self-service shopping.

Whatsapp associate chat

Have your sales associates pitch in

Empower in-store sales associates to sell more by assisting shoppers on WhatsApp. Route conversations to the best team member based on the product, location, and other criteria.

Bring your catalogue to WhatsApp

ake the friction out of shopping experience by enabling product browsing, sales conversations, and transaction processing without ever leaving the chat window.

Customer insights from WhatsApp conversation

Know your customers like the back of your hand

Gather rich, first-hand insights into your shoppers’ needs, motivations, and preferences to improve your marketing and promotional strategy.

Whatsapp delivery notifications

Deliver notifications your shoppers can't miss

Send important order-related and shipping alerts, OTPs, and more through WhatsApp and ensure higher visibility and recall while enhancing customer experience.

Graphic depicting an ecommerce interaction with a happy whatsapp customer

Make data-driven improvements

Analyse your conversational commerce profitability across bots, agents, SKUs, and campaigns to learn what approaches work best for your brand.

Never worry about syncing it all

Keep your catalogue, orders, shipping, payment information, and customer data secure, integrated, and updated at all times, across your enterprise-wide systems.
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