Connect with your customers on Facebook Messenger
Expand your interactions with your customers on one of today’s most popular social chat applications. Send them tickets, QR codes, and images, audio or video files—Facebook Messenger provides you with the avenue to drive a more engaging customer experience.
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Feature-rich capabilities
Choose what you like and add another dimension to your conversations with text, images, audio files, video files and location sharing capabilities.
Real-time insights
Understand your customer preferences and gain a better understanding of your ROI with delivery callbacks.
Higher delivery rates
Optimize delivery rates to ensure that your messages are sent, delivered and read with failover capabilities to other messaging channels.
Messages API Sandbox
Developers can easily create and test anything they want to build with WhatsApp, Viber Service Messages, or Facebook Messenger with our Messages API Sandbox feature. Sign upFacebook Messenger for eCommerce
Deliver the moments that matter most
Engage shoppers on their preferred social channel.
Keep the conversation going
Streamline responses to basic digital shopping questions with virtual assistants.
Decrease cart abandonment
Address shopper concerns in real time to make checkout quick and easy.
Anticipate shopper intent
Analyze shopper behavior and identify trends to solve issues before they arise.
Provide real-time support
Engage shoppers throughout their buying journey with contextual interaction and assistance.
Onboard efficiently
Validate real consumer credentials with intent-driven verification and authentication.
Personalize customer service
Give shoppers proactive, personalized support with in-app messaging, voice, and artificial intelligence.
Add context
Our Conversation API powers superior communication, with shopper history that moves with your customers, delivering a better overall experience.
Enhance your online shop experience with Facebook Messenger
Link your Facebook Messenger account to the Vonage API in a few easy steps or start testing messages via our Vonage Messages API Sandbox by signing up for free. You'll also find helpful developer documentation on our Facebook Messenger API.
Reports API puts you in control of customer communications data
Flexible reporting for all channels in one powerful API
Intervene in failures to guarantee service
Test and measure campaigns
Uncover upsell and cross-sell opportunities
Take action in fraud and overage situations
Enhance end-user experience with advanced reporting
Create your own dashboard based on CDR data
Whatever you’re building, we’re here for your team!
You can join our Vonage Developer Slack Community where our developer advocates and experts come together to share tips, learn, and brainstorm on how to get the best out of our API technology.
